Shipping Terms and Conditions

Shipping Methods

Items will usually arrive within 2-3 weeks after submitting payment. Customized fabricated materials may take longer depending on the size of the order.

Most items will be sent via a freight trucking company typically arrive to your curbside within 2-3 weeks, depending on the time of year ordered.

The freight company is not responsible for carrying the item into the building or unloading the package from the truck.

The delivery company will notify you by phone to schedule a delivery date. We recommend a cell phone number.

Typically, there will be a four-hour time frame for the delivery and someone must be home for the item to be delivered. QCE is not responsible for contacting the freight companies for rescheduling delivery or covering any additional expenses.

Delivery Acceptance Instructions

When your order is delivered, inspect the outer carton and entire contents for any potential damage that may have occurred during shipment.

If it is clear that damage has occurred, refuse the delivery and contact us immediately for a replacement.

If you are unable to fully inspect entire contents on delivery, you must write "SUBJECT TO FURTHER INSPECTION" on the delivery receipt. This insures you are able to file a proper concealed damage claim with the carrier.

If the driver does not allow you to sign the delivery receipt in the above mentioned procedures, refuse delivery and call us.

Deliveries that are signed free and clear of damages will be the recipient's responsibilty. No exceptions.

Shipping Policies

• Prices include ground shipping within the continental United States on select products.

• For shipping to Hawaii and Alaska contact us for additional charges.

• We do not ship to international addresses or post office boxes.

• Please contact us with any further shipping questions.